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Using text now every day... still removed my number

On your sight it says that if you use TextNow everyday your number will stay active indefinitely. I have been using my TextNow number every single day and my number was still removed. All of my contacts and important messages were in there. For what reason would my number be removed and why does the website say that your number will stay active indefinitely if use your phone every day when apparently that's not the case! Very upset and frustrated. I know it's a free service but people rely on it for very important matters and save important numbers and addresses and other information to their numbers. Never recieved any warning text either... my number was 469-634-0434. Please enlighten me text now
Danielgresham88

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Hey there! 

It looks like you're simply signing into the wrong account. 

Please sign out and try to sign back in with your original credentials. 

Valeria TextNow+Support 0 votes
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