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URGENT- Trying to get my old phone number back 605-593-2391

I tried releasing my phone number in hopes there would be an option to use my old phone number 605-593-2391 but I had no luck and now it tells me i have to wait 15 days to release the new number. If available can you please reassign me the number 605-593-2391 or am I stuck with my new number for 15 days?

Gsmon1776

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Hi,

This is a situation that is normal with the service.
When you don't use the service often enough, let your number go or for technical reasons, the numbers are available again for others. To get a permanent number, you have to pay.

Hope it's help !      Jack

Jack Moulinneuf 0 votes
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Thanks for the information Jack by chance could you point me in the right direction to possibly pay to have my old number back? Im having way to much trouble trying to get in touch with someone from textnow and im hoping to resolve this by the end of next week.

Gsmon1776 0 votes
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Unfortunately I think it's too late even when paying because your old number must already be given to someone else.
It is for your next issue that I advise you to take the paid option to be sure to keep the number.

 

Jack Moulinneuf 0 votes
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Hi Gsmon1776,

I'm afraid the number you're looking to recover 6055932391, is not a TextNow number, nor has it ever been used with the TextNow service. If you'd been using that number in the past it would have been with another phone service provider. Since the number is not in our system we're unable to assign it to your account.

Erin TextNow Support 0 votes
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