Hi Jim, We were able to find your chat transcript so I've gone ahead and forwarded it to you today! Please check your email for that.
Chat Support Transcript
I was chatting with Justin in Support on March 24, 2020, ending about 2:45pm PDT. When our chat was over, I got a message that Support was offline and I was not able to get a transcript of our chat.
I hope someone can resurrect that chat and email it to me at my contact on file.
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