Getting Started with Your iPhone

Welcome to TextNow Wireless! 

Unlike traditional carriers, TextNow uses cloud-based technologies to provide phone service to your iPhone.

There are some minor differences when using your iPhone over the TextNow network:

  • Calling & texting works through the TextNow app, as opposed to the built-in Phone and Messages apps on your iPhone.
  • Your TextNow phone number won't work if your fellow Apple users try to message you via iMessage or FaceTime. However, they can still contact you via iMessage or FaceTime by using the email associated with your iCloud account on your iPhone. 
  • Your TextNow number can also be used online at TextNow.com for both calling and texting through your browser! Your messages, call history and voicemails can all be accessed by signing into your account at TextNow.com.
  • You can also download the TextNow app onto other devices - Android phones, desktops, tablets, etc. - and use your same login and number to call and text. And just like on the web, your messages, call history and voicemails can all be accessed from multiple devices!

Getting started   

To get started, please follow the guides below.

 

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Comments

  • Avatar
    null null

    I already have a phone and have added the app. What if i want to add one of the plans so the phone can work anywhere and not just with wifi? How do i access this feature to buy the plan from a phone without the app?

  • Avatar
    Erin TextNow Support

    Hi there,

    The phone would have to be TextNow compatible and may require a SIM card to get it activated. Please reach out to our live chat support with the IMEI number from your device so we can see if we can get that phone activated with one of our data plans :)

  • Avatar
    Ayanah Hoesing

    Does the phone have to be unlocked from the Verizon network for the bring your own phone plan

  • Avatar
    Erin TextNow Support

    Hi Ayanah,

    Our SIM cards are only compatible with select Verizon devices, but if you have one of those select devices it will need to be unlocked to be activated successfully. If you would like to check if your device will work with our service, please reach out to us through our live chat channel so we can check your device's compatibility for you :)

  • Avatar
    Yusuf Asturias

    I have completed all my set up steps. The phone said "Service Update Complete" but my service still doesnt work. If I disconnect wifi I cant use it

  • Avatar
    Erin TextNow Support

    Good morning Yusuf,

    We'll need to get some more information to help you further. I see that you've used TextNow with both an Android and iOS device in the past so we will need the device information for the phone that you're trying to activate so we can provide you with accurate activation steps.

    Can you please reach out to out live chat support team (bottom right corner of this page) so we can help you get set up? We'll be available there until 9pm EST tonight :)

  • Avatar
    Rich Green

    How do I order a phone

  • Avatar
    Erin TextNow Support

    Hi Rich,

    You can place an order for a phone at https://www.textnow.com/wireless. Simply select the device and plan you want to purchase and follow the check out steps!

  • Avatar
    Ivan Jonkota

    I have an iPhone and want to buy a data plan so I can use app without wifi. How do I do that? I don't need or want to purchase another phone. What is required to use wireless service with my current iPhone?

  • Avatar
    Valeria TextNow Support

    Hey Ivan!

    We can certainly look into whether your iPhone would be compatible with our service. We would need to find out more information, so please reach out to one of our live chat representatives on textnow.com/wireless with your phone ready, so we can pull that information!

  • Avatar
    Brianna Little

    I was sent the wrong SIM card and it doesn't work for my phone. Am I able to dispute this? I asked for an AT&T sim

  • Avatar
    Brianna Little

    I was sent the wrong SIM card and it doesn't work for my phone. Am I able to dispute this? I asked for an AT&T sim

  • Avatar
    Erin TextNow Support

    Hi Brianna,

    If the SIM card you received is not compatible with your device, please reach out to our live chat support team so we can get your account information and help with a replacement order for you. Please note that we do not sell AT&T SIM cards, but we will see if we can get you another SIM card that is compatible with our service. We can be reached in the bottom right corner of this page until 9pm EST tonight.

    Edited by Erin TextNow Support