Family Plan FAQ

How do your family plans work?

If you're a TextNow plan subscriber, you can add up to ten additional lines, each with their own phone number and TextNow plan. Each of these plans can be managed from your Wireless Account page, allowing you to swap devices on the account, up or downgrade a plan, restart on a new billing cycle, port a number to that account, and more - and save a little money in the bargain.

How much can I save with a family plan?

Your first line is set at our current plan prices. Each additional 5GB LTE or Unlimited LTE plan you add is offered at a discount. You can mix-and-match these plans any way you like.

  First Line Additional Lines
Starter (text & talk only) $9.99 $9.99
2GB LTE $19.99 $19.99
5GB LTE $29.99 $29.99 $22.99
Unlimited LTE $39.99 $39.99 $29.99


I'm a new customer. How do I set up my plan?

First, get yourself signed up for a TextNow plan for yourself, either on an existing compatible device or on a new device from us. Once you have your plan set up, you can check our article on How To Start A Family Plan for a step-by-step guide.

I'm already a customer. How do I set up my plan?

If you already have a TextNow plan, head on over to our article on How To Start A Family Plan for a step-by-step guide.

How do I manage my family plan?

Your Family Plan, along with all the devices and plans on it, is managed through your Wireless Account page. For a breakdown on each option, please read our guide on How To Manage Your Family Plan.

What can the people on my plan change about their accounts?

The only thing people people under your plan can do without your permission is start a number port to their account. They cannot change their plans, their billing information, purchase a new device or swap the device on their account. You have complete control over the plans and devices under your Family Plan.

Who can I add to my Family Plan?

The short answer is: anyone! The slightly longer answer is: You can sign up current TextNow users who already have a plan of their own, or add a device and plan for a non-TextNow user to invite them to your plan. They don't even need to have their own phone because you can purchase one for them to use when you sign them up!

How does billing work with Family Plans?

All billing for each of your plans goes through your main TextNow account. Each individual plan can be on different billing dates, depending on when they activated their accounts, but it's all charged through your credit card on your main account. 

Can my account balance be used to pay my Family Plan bills?

If you're the owner/manager of the Family Plan, any account balance you have on your account will be put toward the bills on the account in your Family Plan. Any funds in the account balances of the child accounts can be used for international long distance, but will not be used towards the payment of their specific plan, as all billing goes through the owner/manager of the Family Plan.

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  • Avatar
    Kyrsti Doktor

    If my husband already has an account and I already have one as well can we transfer one onto the other to be on a family plan. We was unaware of a family plan and the person who helped us set them up did not suggest a family plan I am upset that I didn't know and we would like to be put on one please.

  • Avatar
    Valeria TextNow Support

    Hi Krysti! Our apologies for that inconvenience.

    You can certainly add your husband to your plan (or the other way around). Please note that this will mean that either you or him will be the master plan, and all billing will go to that card on file.

    To do so, just head over to your Wireless Account, tap on "Manage plan" and "Add another wireless line +save" !

    Edited by Valeria TextNow Support
  • Avatar
    Anoura Logan

    Can you port your phone number into text now? Do I have to have a text now phone plan to do so?

  • Avatar
    Valeria TextNow Support

    Hi Anoura! Apologies for the delay in getting back to you. We do support porting in numbers, but only into wireless accounts (ie. with a service plan)

  • Avatar
    ❤️🦋 APRIL 🦋❤️ 🦋💜MOORE💜🦋

    If I want to bring my own device now and start premium plans probably for 2-3lines how much would I owe now

  • Avatar
    Valeria TextNow Support

    Hey April! The only charges that you'll ever have to pay are for the service plans. So depending on which plans you choose, the payments can vary.

    You can check out all of our plans here.

    Edited by Valeria TextNow Support